Once you receive the saddle you have a trial period of 5 working days to evaluate the saddle for your needs. If you decide that it is not exactly what you want, then you may return the saddle to us for a full credit of the cost of the saddle (please insure for full value). We do not refund any of the shipping costs.
The return address is:
French Used Saddles
Olivier Fouques
3078 Pescara Place
ElDorado Hills, CA, 95762
Please be advised that there are no refunds on any of the accessories or tack.
If there is a discrepancy in the size, the product must be return immediately before being used.
If there is a truly a defect in the product we will do an even exchange on receipt of the defective item.
If there is a truly a defect in the product we will do an even exchange on receipt of the defective item.
Please contact us as soon as possible so that we can remedy the situation in a timely manner.
Thank you for your patronage.
